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Travel Job Wire - Directory for Research Hotel Resource Feature Articles |
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Restaurant Resource Group
Making a profit in the restaurant business is a challenge. We know first hand, having created and operated many restaurants over the last twenty-five years. Adequate sales, experience, and capital can help, but without solid financial and operational controls in place, long-term success is not assured. That's why the The Restaurant Resource Group was created.... to empower restaurant operators by providing these "controls" in the form of simple, yet powerful, financial and management products and services.
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More Feature Articles
Our format for presenting feature articles changed January 2003.
As a result, in addition to the items in this directory you will find more hotel industry features at the link above.
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100% Market Share Penetration is Not Good Enough
Hotels often brag that they are running 100% market share penetration. If a property is positioned well in the market in terms of product and rate, 100% market share is what you get for opening the front door and not chasing customers out the back door with poor service. Over and above 100% is the result of an effective sales effort. For example, a client said to me recently that the bad news was that one of his hotels was $50,000 down for the month over the previous year but the good news was they were running 117% market share and 125% Yield index. In markets that are declining it is still possible to run well above 100% Market Share so eliminate the excuse that declining market share is a function of a ‘bad market’.
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3 Personality Traits of an Entrepreneur
One time while conversing with Sherry Lowry, a business success coach. She characterized some of my observations about the nature of a successful entrepreneur and how it includes the personalities you find in the workplace:
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A Forest Beyond The Trees
This week I wanted to take a moment to tell you about the learning process from our visitor feedback. Like most everyone, at times we can’t see the forest from the trees and...more
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A Win or Lose Proposition
Last week I mentioned the entrepreneurial opportunities I discovered on my trip to the Middle East. Hotel owners and developers, who in the past relied primarily on a brands management because of contractual limitations, are becoming very demanding....more
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AAA 4 & 5 Diamond Services
The second in a series of articles by Harry Nobles, a former AAA field representative who also participated in the development and implementation of the AAA Diamond Ratings Guidelines. This week's topic AAA 4 & 5 DIAMOND SERVICES.
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Alice in Wonderland
This past week a news item came across our desks at Hotel Resource that Best Western has reduced it’s commission on Internet Booking in half to 5%. I posted the item to our discussion board and received this response from Professor Ron Feldman, which sort of says it all.
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