BP Oil Spill Impact on Gulf Travel Likely to Last 3 Years and Cost 22.7 Billion - U.S. Travel Outlines 'Roadmap to Recovery,' Calls for $500 Million Marketing Campaign to Save Jobs - More
The latest eTravel Benchmark study from eDigitalResearch reveals that online travel websites are still failing to deliver adequate customer service. 43 out of the 47 websites reviewed have been affected by 'satisfactory', 'poor' or 'very poor' customer service scores, with the airlines sector failing to answer over 51% of all email queries. - More
Europe is experiencing a recovery in travel from its low points last year. However, this recovery is unlike like past rebounds. Early data for this year show mixed results, with nearly as many countries posting visitor declines as increases. Still, industry data for aviation, lodging, and expectations show we are on an upward, though modest, ... - More
Economic growth has slowed a bit. Various special factors are weighing on a few sectors. The 'government-aided' recovery likely needs to transition to a 'jobs-aided' pickup - More
