Secret to Becoming the Best Caribbean Hotel - By Madigan Pratt

Nisbet Plantation, a small luxury hotel on the tiny island of Nevis was just named the 'Best Caribbean Hotel' by Travel & Leisure Magazine. What's their secret? ...more

Do Your Hotel Staff Know the Score? - By Caroline Cooper

There's nothing more frustrating, and demotivating for staff than lack of communication and being kept in the dark. Unless people know what's expected of them and what's going on you'll end up with an unhappy team, and ultimately an impact on performance levels and increased staff turnover. ...more

Engaging the Hyper-Interactive Traveler Using Web 2.0 and Social Media: Hotelier’s Best Practices Guide - By Max Starkov and Mariana Mechoso Safer

Today’s travel consumer is tweeting, texting, emailing, communicating with friends via Facebook, and commenting, often in real-time, on restaurants and hotels via review sites like Yelp and TripAdvisor. How will you reach these hyper-interactive consumers at multiple touch points during the research process? And once your hotel has their attention, what should you do to encourage loyalty to your brand, increase site stickiness, create buzz around your hotel, and ultimately increase bookings? ...more

Millennium Hotels & Resort’s Appoints New General Manager, North America

Millennium Hotels & Resorts announced today the appointment of Kathy Faulk as General Manager of the Millennium Biltmore Hotel. In her new position, Faulk will oversee day-to-day operations and manage continued growth at the historic hotel, which includes four food and beverage outlets and 70,000 square feet of meeting space. ...more

Red Lion Hotels to Appoint Pam Scott Director of Corporate Communications

Red Lion Hotels Corporation (NYSE: RLH) has hired Pam Scott as Director of Corporate Communications. Scott brings to the Red Lion team expertise in media relations and e-communications following more than five years at the Spokane Regional Convention & Visitors Bureau (CVB). ...more

Hilton Columbus Downtown Breaks Ground

$140M Convention Headquarters Hotel to Open in Fall 2012 ...more

Coeur D’Alene Casino Resort Expansion Project Accelerates Toward Spring Opening

The Home of Highly Acclaimed Circling Raven Golf Club in Northern Idaho Panhandle to Add Luxurious Hotel Rooms, Spa, Gourmet Steakhouse and Outdoor Amphitheater ...more

IHG Expands Hotel Indigo Into Continental Europe With A New Hotel In Madrid

InterContinental Hotels Group (IHG) has signed a franchise agreement to open a Hotel Indigo in Madrid – the first Hotel Indigo signing in Continental Europe. ...more

Pershing Hall, New ARTEH® Hotel in France

The tranquil and glamourous Pershing Hall in Paris, France, is now an ARTEH® Hotel. ...more

Noble Investment Group Acquires the Holiday Inn Charleston Historic District and Plans to Convert Asset to a Courtyard by Marriott

Also acquires adjacent land and secures entitlements for expansion of guest rooms and meeting space ...more

Eco-Friendly Liquid Pool Covers: Does It Really Save Energy?

When we first heard of a 'liquid pool cover' we were somewhat skeptical. Then we did some research and came across some hotel operators who testified the savings they attained at their properties. One hotel in Seattle, Washington with a 50'x25' pool measured 45% in savings. ...more

Rezidor Qualifies for OMX GES Sustainability Nordic and Sweden Indexes

The Rezidor Hotel Group AB (REZT), one of the fastest growing hotel companies worldwide, has been included in both the OMX GES Sustainability Nordic Index and the OMX GES Sustainability Sweden Index as of July 1, 2010. ...more

Doubletree by Hilton Arrives on Popular Italian Island of Sardinia

First Hilton Worldwide Hotel in Sardinia Ideally Located for Adventurous, Mediterranean Getaways on the Emerald Coast ...more

STR Acquires Gerard Murphy and Associates, METROPOLL AND EUROPOLL

STR announces the acquisition of Gerard Murphy & Associates (GMA), a firm specializing in market research studies and surveys, with particular emphasis on developing, marketing and conducting statistical evaluations of the meetings market, both in North America and Europe. ...more

HSMAI Announces 2010 Adrian Awards Call for Entries

2010 Travel Marketing Competition Features New Categories and Awards ...more

Orbitz Ready to Deliver Highly Customised Private Label Solutions

IN-DEPTH: Interview with Ronnie Gurion, president, Orbitz Worldwide Distribution ...more

Maestro’s All-in-One Solution, Diamond Plus Service Make It PMS of Choice for 16 Independent Hotels, Resorts and Conference Centers in 2Q-2010

High-Touch Independent Single and Multi-Property Operators Select Maestro Integrated PMS to Maximize Guest and Group Self-Serve Web Bookings, Centralize CRM and Enable Staff to Focus on Guest Experience ...more

ResortSuite Offers Hospitality and Leisure Operations Subscription-Based Pricing

ResortSuite, a leading provider of integrated, guest-centric hospitality management software solutions, is pleased to introduce subscription-based pricing, an alternative purchasing method that gives hotels, resorts, spas, golf courses, ski resorts and clubs access to the full capabilities of ResortSuite’s solutions via a monthly subscription fee. ...more

As Corporate Travel Rebounds, Business Travelers Are Booking Smarter

Report Finds That 70 percent of Business Travelers Say They Feel Personally Obligated to Save Their Company Money ...more

STR Reports Canada Hotel Pipeline for June 2010

The Canadian hotel development pipeline comprises 211 projects totaling 22,276 rooms, according to the June 2010 STR/TWR/Dodge Construction Pipeline Report released this week. This represents a 14.9-percent decrease in the number of rooms in the pipeline compared to June 2009. ...more

Hotel Horizons Market Update July 2010

Mark Woodworth weighs in on local market changes in RevPAR and their indicators, as well as the timeliness of investing in hotel real estate. ...more

STR Reports U.S. Hotel Pipeline for June 2010

The total active U.S. hotel development pipeline comprises 3,387 projects totaling 358,739 rooms, according to the June 2010 STR/TWR/Dodge Construction Pipeline Report released this week. ...more